Mandarin speaking Billing Assistant

People First Ltd
London, UK
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Your New Job Title: Mandarin speaking Billing Assistant
Your New Salary: £22-26k depending on experience
Job status: Permanent
Location: East London
* To assist the billing team in ensuring the timely and accurate processing of customer billing, customer receipts, supplier invoices, and payments.
* To actively chase outstanding debt and monitor debt risk.
* To deliver excellent service to internal and external customers and suppliers.
What You'll be Doing Each Day:
Help to manage the Accounts Payable process, including:
* Checking and processing daily invoices
* Ensuring all invoices are turned around before deadline
* Following up the escalation of supplier queries
* Assisting with improved AP process development and implementation
* Assisting team with month end closure
* Supplier statement reconciliation
* Ensuring correct input of new orders in the billing system
Help to manage the Accounts Receivable process, including:
* Oversee and manage billing processes
* Using the AR aging reporting for the assigned customer account portfolio, interface with the customer and sales teams to collect delinquent balances
* Research, document and resolve outstanding issues and balances
* Resolve escalated collection issues
* Routinely communicate via email and telephone with customers and internal associates
* Lead initiatives for process improvement
* Investigate and collaborate with internal associates on root cause analyses
* Cash application support
* Reconcile customer accounts payable ledgers with internal accounts receivable ledgers
* Prepare ad hoc analysis and activities related to accounts receivable collections
* Customer statement reconciliation
The Skills You'll Need to Succeed:
* Fluent Mandarin and English in speaking and writing
* Experience in Accounts Payable / Receivable or Finance
* Financial training – Part-qualified or relevant equivalent degree
* Excellent interpersonal skills and a love of building relationships
* Advanced excel skills; Vlookups and pivot tables
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
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