电催经理

招聘企业
某外资金融公司
工作地点
四川-成都
已发布
2019年9月13日
关闭
2019年10月4日
编号
h4621651
工作职责
内审, 商务财务经理
岗位职责:Key Responsibilities
Performance management - monthly front-end collection bucket net flow rate, cured rate etc
Productivity and capacity management - monitor the productivity level of individual tele-collectors and the overall work load review /planning based on business volume and delinquency trend
Tool management: collection system and auto-dialer including auto messaging;
People management: individual KPI achievement, PIP management, collector behavior and discipline assurance
Portfolio review: contact management and contactibility optimization
Collection Incentive Plan implementation, target setting, progress tracking and effectiveness review.

任职资格: